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POLICIES

Privacy

This Privacy Policy describes the policies of JNA Ventured LTD, Mansfield | Centre Oakham Business Centre, Hamilton Way, Mansfield, Nottinghamshire, England, NG18 5BR, United Kingdom of Great Britain and Northern Ireland (the), email: admin@rovemotorhomes.co.uk , phone: 01623 700321 on the collection, use and disclosure of your information that we collect when you use our website ( https://www.rovemotorhomes.co.uk ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

 

INFORMATION WE COLLECT:
We will collect and process the following personal information about you:

Name
Email
Mobile
Address
Work Address

 

HOW WE USE YOUR INFORMATION:
We will use the information that we collect about you for the following purposes:

Marketing/ Promotional
Testimonials
Customer feedback collection
Enforce T&C
Support
Administration info
Targeted advertising
Site protection
Dispute resolution

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

 

HOW WE SHARE YOUR INFORMATION:
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

Ad service
Marketing agencies
Analytics

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

 

RETENTION OF YOUR INFORMATION:
We will retain your personal information with us for 2 Years or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

 

YOUR RIGHTS:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at admin@rovemotorhomes.co.uk. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

 

COOKIES ETC.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

 

SECURITY:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

 

THIRD PARTY LINKS & USE OF YOUR INFORMATION:
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

GRIEAVANCE / DATA PROTECTION OFFICER:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at JNA Ventures LTD, Mansfield | Centre Oakham Business Centre, Hamilton Way, Mansfield, Nottinghamshire, England, NG18 5BR, United Kingdom of Great Britain and Northern Ireland (the), email: admin@rovemotorhomes.co.uk We will address your concerns in accordance with applicable law.

REVIEWS

Hear it from our customers

Robert Blackburn
Robert Blackburn
2023-11-07
Just completed an exchange and purchase of a nearly new motorhome and I have to say I was pleasantly surprised with the service I received at Rove, they were able to add to the specification and despite a number of problems outside of their control including the recent horrendous weather, they were able to deliver a first class service, thanks to Sam, Charlie, Charlotte and Guy, wouldn’t hesitate in recommending.
Ann Sheppard
Ann Sheppard
2023-10-18
We visited the Selston site first to view a camper van we had seen on line and although the van didn’t meet out needs the staff couldn’t of been more helpful. We sat down with Charlie and put together a profile of the van we were looking for, including our budget. We went away hopeful that we would be found a van before long. Charlie kept us informed of the new stock coming in by email and a weekly phone call and although Charlie had moved to the Gunthorpe site he found us the perfect van. Since our initial visit we have met members of the wider team at Gunthorpe (Sam, Charlotte, Guy and a few of the men from the workshop) and everyone has been amazing and so helpful, including providing copious amounts of coffee. It will be a couple of weeks before we collect ‘Doris’ and start our travels but It’s 5 stars from us.
Jo May
Jo May
2023-10-11
A friendly, helpful team. Get the kettle on, we'll be back for the alarm fitting presently. Thanks for your help and advice. You'll get a mention in the book Jamie, don't fret. It's now ''presently'. We've returned for the alarm. Good job. Someone even fixed the cab light without being asked. Thank you. Good luck with the business in it's new guise as Rove! Jo & Jan May.
Richard bassman
Richard bassman
2023-10-10
I’d like to say a big thanks to Rove Gunthorpe for suppling a great Motorhome to me, Jamie Guy and Charlie were lovely to deal with, the van was warm and ready and the handover was excellent, I love my new Motorhome and will certainly use them in the future. P.s Sam’s input was noted.
Carole Wiltshire
Carole Wiltshire
2023-10-09
What a fantastic company the staff so friendly & informative the whole process was fantastic. We originally dealt with Jamie but he transferred to another branch but left us in the capable hands of Guy & Charlie. We collected our motorhome on Friday but Gut sent a video handover on Thursday which is brilliant because although he went through everything on collection I am sure we will forget something when we set up on site. I would like to thank Jamie, Guy, Charlie, Charlotte & not forgetting the preparation staff for all their help in our purchase
Aimi Taylor
Aimi Taylor
2023-09-21
What an absolute delight. From start to finish we where made to feel like part of the rove family. Jamie and the team where welcoming, knowledgeable and approachable. We did leave with the perfect motorhome for us. Pop in and see them, you won't be disappointed.
Paul Blundell
Paul Blundell
2023-09-18
We sold our motorhome within 2 weeks after taking it to Rove Motorhomes to be put on their forecourt. We are very impressed and pleased with their performance and professionalism. The guys there are very friendly and efficient and they know their business very well. Being Next door to Lowdhams helps a lot because many prospective buyers go to Gunthorpe so they are in the perfect place to find potential buyers. We highly recommend them to buyers and sellers.
Russell Kilhooley
Russell Kilhooley
2023-09-06
Charlotte and the team made selling our motorhome very easy. We were kept up to date at all times.
sonia jones
sonia jones
2023-09-02
So pleased with our Motorhome, Sam, Guy and team at Gunthorpe are brilliant, professional and very helpful and go out of their way to deliver such excellent service. We love our Motorhome and highly recommend them.
Tracy Drew
Tracy Drew
2023-08-08
Selling our first motorhome was a new experience and daunting. The team at Motorhome Depot Gunthorpe were exceptional - especially Jamie. He reassured me through the whole process and was very professional. I was kept up to date up to the point of sale, and the funds straight into my bank account. Thank you all for your help.