POLICIES

Privacy

This Privacy Policy describes the policies of JNA Ventured LTD, Mansfield | Centre Oakham Business Centre, Hamilton Way, Mansfield, Nottinghamshire, England, NG18 5BR, United Kingdom of Great Britain and Northern Ireland (the), email: [email protected] , phone: 01623 700321 on the collection, use and disclosure of your information that we collect when you use our website ( https://www.rovemotorhomes.co.uk ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

INFORMATION WE COLLECT:
We will collect and process the following personal information about you:

Name
Email
Mobile
Address
Work Address

HOW WE USE YOUR INFORMATION:
We will use the information that we collect about you for the following purposes:

Marketing/ Promotional
Testimonials
Customer feedback collection
Enforce T&C
Support
Administration info
Targeted advertising
Site protection
Dispute resolution

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

HOW WE SHARE YOUR INFORMATION:
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

Ad service
Marketing agencies
Analytics

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

RETENTION OF YOUR INFORMATION:
We will retain your personal information with us for 2 Years or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

YOUR RIGHTS:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

COOKIES ETC.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

SECURITY:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

THIRD PARTY LINKS & USE OF YOUR INFORMATION:
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

GRIEAVANCE / DATA PROTECTION OFFICER:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at JNA Ventures LTD, Mansfield | Centre Oakham Business Centre, Hamilton Way, Mansfield, Nottinghamshire, England, NG18 5BR, United Kingdom of Great Britain and Northern Ireland (the), email: [email protected] We will address your concerns in accordance with applicable law.

REVIEWS

Hear it from our customers

    
 
 
         
   Bill Larke 
 
 
 
 Trustindex verifies that the original source of the review is Google. Guy was enormously helpful and took the time to show us around several motorhomes that met our spec - great experience, and a good dealer to know.
  
 
        
   N Moyes 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very pleased with the motorhome and the standard of care. A few issues to sort but no quibbles. Helpful advice before AND  after purchase
  
 
        
   Gary Baggs 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service, I was regularly informed of any progress and the whole process was completely stress free. I would recommend to anyone wanting to sell their Motorhome.
  
 
        
   Andy Wood 
 
 
 
 Trustindex verifies that the original source of the review is Google. I'd like to thank Charlie, Guy, Sam and team for the outstanding service and attention to detail they afforded us they are all a credit to the company 'Rove' and the industry. From the original advert pictures and walk around narrated video, to the demonstration at viewing, we have been very well treated and looked after. The preparation both mechanically and cosmetically was superb , The handover by Charlie was comprehensive and professional and done in a very friendly manor with patience and understanding. Nothing has been too much trouble and they have remained enthusiastic throughout the viewing and buying process. We are thrilled with our motorhome its a little cracker and look foreward to many happy travels and holidays in it. I would not hesitate to recommend them and would definitely buy from them again. Andy and Jayne Wood
  
 
        
   Andy Muxlow 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic guys at Rove Motorhomes, really helpful and insightful. Thanks for everything.
  
 
        
   Chris Marsden 
 
 
 
 Trustindex verifies that the original source of the review is Google. We were looking for an A class motorhome and from the first contact Charlie and Guy were very responsive and helpful. They went the extra mile to source historic information about the vehicle and the particular vehicle we viewed was presented very well. We also had a look at 3 other vehicles while we were at Rove and that helped us to understand the layout we would prefer. Compared to the first company we visited Rove were much better. We will have a good look around now as these are expensive vehicles.
  
 
        
   Graham Whitehouse 
 
 
 
 Trustindex verifies that the original source of the review is Google. Really helpful family run company. We travelled from Scotland to purchase a motor home. They had everything ready when we arrived and were clear with the information they shared. The motorhome was exactly as they had described it and we are very pleased that we took the trouble to travel to buy from Rove. We were even given a lift back to our hotel which was a lovely touch. Aftersales have been excellent too. We’ve been called to check all is ok and been offered/sent a video to ensure we winterise properly. We’d definitely recommend Rove Motorhomes to anyone thinking of buying.
  
 
        
   Jo Mckernan 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service. Great handover. Very friendly helpful team. Would highly recommend
  
 
        
   Debbie 
 
 
 
 Trustindex verifies that the original source of the review is Google. The team at Rove Gunthorpe were extremely helpful and friendly when I bought my camper and also when circumstances changed I needed to sell it. I would recommend them to anyone.
  
 
        
   Phil Crompton 
 
 
 
 Trustindex verifies that the original source of the review is Google. Price agreed. A bit of a debate about bits of work needed. Sold rapidly. Money transferred. All representatives of company pleasant and polite.
  
 
  
 
  
 
   Google rating score: 4.9 of 5, based on 192 reviews

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